Guest Service Supervisor - Front Porch & Cash Ops

Lowes Foods, LLC; South Carolina; On-site; USD 42,000 - 54,000; Full time

Job summary

Lowes Foods, LLC in Indian Land, SC is seeking a Guest Service Manager to supervise guest checkout experiences and ensure consistent execution of our Guest Service Standards. You will lead and train front porch staff, coordinate with the Store Manager to align schedules with labor guides, and uphold policy compliance.

You will also manage cash-related activities, daily reports, and ensure a clean, welcoming front porch with excellent guest service.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise and train others.
• Strong customer service focus.
• Proficiency with cash handling and basic accounting.
• Effective communication and problem-solving skills.

Responsibilities

• Maintain and enforce Guest Service Standards and policies.
• Train and develop front porch hosts and ensure staffing meets labor guidelines.
• Manage sales, cash and invoice accounting tasks including processing payments.
• Oversee cash office security and daily cash counts.
• Prepare weekly cash reports and maintain sales-related information.
• Perform cashier till audits and accuracy checks.
• Carry out other duties as assigned by management.

Skills

Friendly personality

Staff supervision

Customer service

Training and development

Cash handling

Problem solving

Attention to detail

Communication

Ability to lift 25 lbs

Standing for long periods

Computer skills

Job description

Lowes Foods, LLC in Indian Land, SC is seeking a Guest Service Manager to supervise guest checkout experiences and ensure consistent execution of our Guest Service Standards. You will lead and train front porch staff, coordinate with the Store Manager to align schedules with labor guides, and uphold policy compliance.

You will also manage cash-related activities, daily reports, and ensure a clean, welcoming front porch with excellent guest service.