Guest Service Supervisor: Front Porch & Cash Ops

Lowes Foods, LLC; Pittsboro (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Lowes Foods, LLC seeks a Guest Service Manager to supervise front porch hosts and ensure fast, friendly checkout experiences through adherence to Guest Service Standards and Policies.

Responsibilities include training cashiers, managing cash office security, and assisting store management. This role requires strong customer service, teamwork, and cash handling abilities with a focus on loss prevention and policy compliance.

Qualifications

• Must be friendly, outgoing and able to supervise front porch hosts.
• Ability to lift 25 lbs occasionally and 15 lbs constantly.
• Strong math and cash handling skills.
• Excellent communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods.
• Experience with store policies and asset protection.

Responsibilities

• Maintain guest service standards and front porch operations.
• Train cashiers and hosts for optimal service.
• Process invoices and maintain sales documentation.
• Manage cash office activities and daily cash accuracy.
• Support management as needed and perform other duties as assigned.

Skills

Customer service

Team supervision

Communication

Math skills

Computer literacy

Friendly demeanor

Tools

POS system

Job description

Lowes Foods, LLC seeks a Guest Service Manager to supervise front porch hosts and ensure fast, friendly checkout experiences through adherence to Guest Service Standards and Policies.

Responsibilities include training cashiers, managing cash office security, and assisting store management. This role requires strong customer service, teamwork, and cash handling abilities with a focus on loss prevention and policy compliance.