Guest Service Supervisor - Front Desk Leader (Flexible Schedule)

BATTERS N BRUNCH LLC; Humble (TX); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Flexible schedule

Performance bonus

Paid time off

Competitive salary

Employee discounts

Free snacks

Advancement opportunities

Training & development

Zusammenfassung

BATTERS N BRUNCH LLC is seeking a Guest Service Supervisor to lead front desk operations, greet guests, check-in/out, and ensure exceptional service. You will supervise staff and coordinate with hotel departments to deliver a seamless guest experience.

The ideal candidate has hospitality experience, strong communication, and a passion for guest satisfaction in a fast-paced setting. Fluency in English is required.

Qualifikationen

• High school diploma or GED required.
• Familiarity with hospitality industry standards.
• Knowledge of front desk operations and procedures.
• Proficient in English; other languages a plus.
• Ability to use tact and understanding in stressful situations.
• Demonstrated care for customers and employees.
• Ability to work in a fast-paced environment.

Aufgaben

• Supervise front desk staff
• Respond to guest concerns and resolve them appropriately
• Coordinate with other hotel departments to ensure guest satisfaction
• Anticipate guest needs and build rapport
• Uphold cleanliness, sanitation, safety, and conduct standards
• Maintain accurate records of registration and payment information

Kenntnisse

Front desk operations

Customer service

Team supervision

English proficiency

Tact and empathy

Ausbildung

High school diploma/GED

Jobbeschreibung

BATTERS N BRUNCH LLC is seeking a Guest Service Supervisor to lead front desk operations, greet guests, check-in/out, and ensure exceptional service. You will supervise staff and coordinate with hotel departments to deliver a seamless guest experience.

The ideal candidate has hospitality experience, strong communication, and a passion for guest satisfaction in a fast-paced setting. Fluency in English is required.