Brunch Operations Supervisor — Lead Guest Experience

Thompson Hospitality; Springfield (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Thompson Hospitality is seeking a Supervisor to lead a dynamic restaurant team in a fast-paced environment. You will oversee daily operations, coach staff, and ensure guests receive exceptional service with a welcoming experience.

The role emphasizes teamwork, quality, and health and safety adherence while maintaining high standards of food and beverage service. Evening and weekend availability is expected.

Qualifications

• Experience in food and beverage.
• Experience as a supervisor.
• Ability to stand and walk for extended periods (up to 6-8 hours).
• Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
• Reach, bend, and stoop occasionally.

Responsibilities

• Lead and inspire team members to deliver outstanding customer service.
• Oversee daily operations to ensure a smooth and efficient workflow.
• Train new team members and provide coaching and feedback.
• Foster a welcoming atmosphere for guests and staff.
• Maintain high-quality standards for products and service.
• Monitor inventory levels and place orders as needed.

Skills

Food & Beverage

Supervision

Strong work ethic

Verbal communication

Customer service

Multitasking

Team leadership

Tools

Reservation systems

Phone systems

Job description

Thompson Hospitality is seeking a Supervisor to lead a dynamic restaurant team in a fast-paced environment. You will oversee daily operations, coach staff, and ensure guests receive exceptional service with a welcoming experience.

The role emphasizes teamwork, quality, and health and safety adherence while maintaining high standards of food and beverage service. Evening and weekend availability is expected.