Guest Service Specialist — Front Desk & Guest Experience

DIMENSION MASTER; Round Rock (TX); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Supportive team environment

Growth opportunities in front desk

Flexible shifts including holidays and

Job summary

Dimension Master is seeking a part-time Guest Service Representative in Round Rock, TX to support front desk operations and guest experiences. The role involves handling check-ins/outs, reservations, and general inquiries in a friendly, professional manner.

You will greet guests, manage room assignments, process payments, and coordinate with housekeeping to ensure smooth hotel operations. Flexibility for holidays and weekend shifts is preferred. EOE.

Qualifications

• Strong customer service and communication skills.
• Friendly, professional presence.
• Comfortable using computers and hotel systems.

Responsibilities

• Greet guests and provide friendly, helpful service.
• Assist with check ins, check outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.
• Handle guest requests and escalated concerns when needed.
• Provide local information and general hotel assistance.

Skills

Customer service

Communication

Tools

Hotel systems

Job description

Dimension Master is seeking a part-time Guest Service Representative in Round Rock, TX to support front desk operations and guest experiences. The role involves handling check-ins/outs, reservations, and general inquiries in a friendly, professional manner.

You will greet guests, manage room assignments, process payments, and coordinate with housekeeping to ensure smooth hotel operations. Flexibility for holidays and weekend shifts is preferred. EOE.