Guest Experience Specialist | Front Desk & Reservations

DR HOTEL EMPLOYEE LEASING LLC; Round Rock (TX); Vor Ort; USD 23.000 - 24.000; Teilzeit

Zusammenfassung

DR HOTEL EMPLOYEE LEASING LLC seeks a friendly Guest Service Representative at Homewood Suites Austin Round Rock in Round Rock, TX. This part-time role supports front desk operations, check-ins, check-outs, and reservations, delivering memorable guest experiences with a positive, professional presence.

You'll greet guests, handle payments, coordinate with housekeeping, and provide local information. Flexibility for weekends and holidays is appreciated, with opportunities to grow in front desk

Qualifikationen

• Experience in hospitality or customer service is helpful but not required.
• Flexible to work any shifts including holidays and weekends.

Aufgaben

• Greet guests and provide friendly, helpful service
• Assist with check-ins, check-outs, room assignments, and reservations
• Answer guest questions and resolve issues promptly
• Operate the front desk system and process payments
• Communicate with housekeeping and other departments
• Maintain the front desk area in a clean and organized manner
• Handle guest requests and escalations as needed
• Provide local information and general hotel assistance

Kenntnisse

Customer service

Communication

Computer skills

Dependable

Tools

Hotel PMS

Jobbeschreibung

DR HOTEL EMPLOYEE LEASING LLC seeks a friendly Guest Service Representative at Homewood Suites Austin Round Rock in Round Rock, TX. This part-time role supports front desk operations, check-ins, check-outs, and reservations, delivering memorable guest experiences with a positive, professional presence.

You'll greet guests, handle payments, coordinate with housekeeping, and provide local information. Flexibility for weekends and holidays is appreciated, with opportunities to grow in front desk