GUEST SERVICE REPRESENTATIVE

DIMENSION MASTER; Round Rock (TX); Presencial; USD 23.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Supportive team environment

Growth opportunities in front desk

Flexible shifts including holidays and

Descripción de la vacante

Dimension Master is seeking a part-time Guest Service Representative in Round Rock, TX to support front desk operations and guest experiences. The role involves handling check-ins/outs, reservations, and general inquiries in a friendly, professional manner.

You will greet guests, manage room assignments, process payments, and coordinate with housekeeping to ensure smooth hotel operations. Flexibility for holidays and weekend shifts is preferred. EOE.

Formación

• Strong customer service and communication skills.
• Friendly, professional presence.
• Comfortable using computers and hotel systems.

Responsabilidades

• Greet guests and provide friendly, helpful service.
• Assist with check ins, check outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.
• Handle guest requests and escalated concerns when needed.
• Provide local information and general hotel assistance.

Conocimientos

Customer service

Communication

Herramientas

Hotel systems

Descripción del empleo

Job Details: Job Location: Round Rock, TX 78664, Position Type: Part Time, Salary Range: $16.50 - $17.00 Hourly, Job Shift: Swing, You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role

As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

• Greet guests and provide friendly, helpful service
• Assist with check ins, check outs, room assignments, and reservations
• Answer guest questions and resolve issues promptly
• Operate the front desk system and process payments
• Communicate with housekeeping and other departments
• Maintain the front desk area in a clean and organized manner
• Handle guest requests and escalated concerns when needed
• Provide local information and general hotel assistance

Why You Will Love It Here

• Supportive team environment
• Opportunities to grow in front desk and hotel operations
• A role where you meet new people and make a daily impact

Ready to Join the Team

If you are ready to assist guests and help create memorable stays, we would love to meet you.

EOE

Qualifications: What Makes You You

• Strong customer service and communication skills
• Friendly, positive, and professional presence
• Comfortable using computers and hotel systems
• Dependable, organized, and able to multitask
• Prior hotel or customer service experience is helpful but not required
• Flexible to work any shifts including holidays and weekends