Guest Service Specialist – Front Desk (Flexible Shifts)

CMC Hotels; Cary (NC); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Paid Vacation

Paid Personal Leave

Paid Holidays

Medical Insurance through Blue Cross/盖

Short-Term & Long-Term Disability

401(k) Retirement Plan with Company M​

Paid Training and Development

Monthly Incentive Opportunities

Hotel Room Discounts

Career Growth Opportunities within CMC

Zusammenfassung

CMC Hotels is seeking a Guest Service Representative at SpringHill Suites Raleigh Cary in Cary, NC. The role involves assisting guests during check-in and check-out, answering questions, and delivering high-quality service to ensure a positive stay.

The position emphasizes flexible AM/PM shifts, with prior hotel experience preferred. Benefits include vacation, insurance, retirement plan, and opportunities for growth within CMC Hotels.

Qualifikationen

• Must possess excellent customer service and communication skills.
• Be self motivated and able to work independently.
• Knowledge of PMS is a plus.

Aufgaben

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Provide superior guest service.
• Entering/changing reservation information on PMS.
• Processing payments from guests.
• Provide guests with information concerning hotel policies and amenities/services.

Kenntnisse

Customer service

Communication

Self-motivated

Independent worker

Tools

PMS

Fosse system

Jobbeschreibung

CMC Hotels is seeking a Guest Service Representative at SpringHill Suites Raleigh Cary in Cary, NC. The role involves assisting guests during check-in and check-out, answering questions, and delivering high-quality service to ensure a positive stay.

The position emphasizes flexible AM/PM shifts, with prior hotel experience preferred. Benefits include vacation, insurance, retirement plan, and opportunities for growth within CMC Hotels.