Guest Service Pro: Front Desk & Reservations (All Shifts)

AND. Meister; New Albany (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Workstream is looking for a full-time Guest Service Representative in New Albany, Ohio. The role requires excellent customer service skills, availability to work various shifts including weekends, and the ability to lift and stand for extended periods. Responsibilities include processing check-ins, managing guest information, and ensuring a positive experience for guests. Candidates with prior hotel industry experience are preferred. Join us to help exceed guest expectations and provide a memorable experience.

Qualifications

• High school diploma or equivalent is required.
• Preferred customer service experience and experience in the hotel industry.
• Ability to lift up to 30 pounds and stand for 8 hours.

Responsibilities

• Greet and tend to guests in a positive manner.
• Process check-ins and check-outs.
• Manage security of guest information and cash drawer.
• Communicate effectively with guests and staff.

Skills

Customer service experience

Interpersonal skills

Problem-solving skills

Computer literacy

Strong written and verbal communication skills

Education

High school diploma or equivalent

Job description

Workstream is looking for a full-time Guest Service Representative in New Albany, Ohio. The role requires excellent customer service skills, availability to work various shifts including weekends, and the ability to lift and stand for extended periods. Responsibilities include processing check-ins, managing guest information, and ensuring a positive experience for guests. Candidates with prior hotel industry experience are preferred. Join us to help exceed guest expectations and provide a memorable experience.