Front Desk & Guest Services Associate | Flexible Hours

Courtyard by Marriott - Mason, Ohio; Mason (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Opportunities to grow in hospitality

Job summary

A well-known hotel chain in Ohio seeks a Front Desk & Treat Shop Associate. The role involves greeting guests, managing check-ins/outs, and supporting hotel operations. Ideal candidates are guest-focused, friendly, and possess strong communication skills. With a focus on leading customer experiences, the position offers opportunities to grow in hospitality and a dynamic, team-oriented work environment. Evening, weekend, and holiday availability is required.

Qualifications

• Flexible availability, including evenings, weekends, and holidays.
• Physically able to stand for long periods and perform light lifting.

Responsibilities

• Greet guests warmly, build personal connections, and anticipate their needs.
• Manage guest check-in/out, reconcile accounts, and handle cash or card transactions.
• Complete all required training and compliance tasks, including CPR and TIPS certification.

Skills

Guest-focused

Reliable

Strong communicator

Basic computer skills

Problem solver

Job description

A well-known hotel chain in Ohio seeks a Front Desk & Treat Shop Associate. The role involves greeting guests, managing check-ins/outs, and supporting hotel operations. Ideal candidates are guest-focused, friendly, and possess strong communication skills. With a focus on leading customer experiences, the position offers opportunities to grow in hospitality and a dynamic, team-oriented work environment. Evening, weekend, and holiday availability is required.