Guest Service Pro — Front Desk & Memorable Stays

Dimensionhospitality; Carle Place (NY); Presencial; USD 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Supportive team environment

Growth opportunities in front desk and

A role where you meet new people and a

Descripción de la vacante

Dimension Hospitality in New York is seeking a Guest Service Representative to greet guests, manage check-ins and check-outs, handle reservations, and respond to guest needs with a smile.

You will operate the front desk systems, coordinate with housekeeping, and contribute to a smooth, welcoming experience. Prior hotel or customer service experience helps, but a positive attitude and strong communication are key for success.

Formación

• Strong customer service and communication skills.
• Friendly, positive, and professional presence.
• Comfortable using computers and hotel systems.
• Dependable, organized, and able to multitask.

Responsabilidades

• Greet guests and provide friendly, helpful service.
• Assist with check ins, check outs, room assignments, and reservations.
• Answer guest questions and resolve issues promptly.
• Operate the front desk system and process payments.
• Communicate with housekeeping and other departments.
• Maintain the front desk area in a clean and organized manner.
• Handle guest requests and escalated concerns when needed.
• Provide local information and general hotel assistance.

Conocimientos

Customer service

Communication

Front desk software

Multitasking

Professional presence

Descripción del empleo

Dimension Hospitality in New York is seeking a Guest Service Representative to greet guests, manage check-ins and check-outs, handle reservations, and respond to guest needs with a smile.

You will operate the front desk systems, coordinate with housekeeping, and contribute to a smooth, welcoming experience. Prior hotel or customer service experience helps, but a positive attitude and strong communication are key for success.