GUEST Service Leader & Sales Coach

The Paper Store, Inc.; Littleton (MA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

The Paper Store is seeking a dedicated Key Holder to deliver world-class service in a fast-paced retail environment in Massachusetts. You will lead the sales floor, coach teammates, and help achieve store sales goals while upholding merchandising standards.

Responsibilities include greeting customers, educating them on product features, handling returns and exchanges, and opening/closing the store. Flexibility to work nights, weekends, and holidays is required.

Qualifikationen

• Previous leadership experience in specialty retail is preferred.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Proficient with Microsoft Office and POS systems.
• Strong customer service and communication skills.

Aufgaben

• Deliver world class service and meet sales goals.
• Greet customers and understand needs; explain products.
• Assist with store opening/closing and daily operations.
• Coach team to improve sales and service.
• Process returns and exchanges; maintain merchandising standards.
• Comply with policies and maintain store cleanliness.

Kenntnisse

Leadership

Customer service

Multitasking

POS Systems

Microsoft Office

Communication

Tools

POS Systems

Microsoft Office

Jobbeschreibung

The Paper Store is seeking a dedicated Key Holder to deliver world-class service in a fast-paced retail environment in Massachusetts. You will lead the sales floor, coach teammates, and help achieve store sales goals while upholding merchandising standards.

Responsibilities include greeting customers, educating them on product features, handling returns and exchanges, and opening/closing the store. Flexibility to work nights, weekends, and holidays is required.