Guest Service Lead — Flexible Hours & Customer Experience

Global Partners LP; Hinesburg (VT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness benefits

401k with match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach associates, and ensure smooth store operations in a dynamic retail environment. You will greet guests, handle POS transactions, and maintain safety and cleanliness throughout the shift.

The role emphasizes flexible hours, strong customer service, and adherence to corporate policies to deliver an excellent guest experience.

Qualifications

• Experience supervising staff and coaching employees.
• Excellent guest service and communication skills.
• Able to work flexible hours including nights, weekends, and holidays.
• Must be at least 18 years old.

Responsibilities

• Supervise employees and ensure tasks meet management standards.
• Greet guests and provide a positive shopping experience.
• Operate POS and manage cash deposits and reconciliations.
• Maintain store cleanliness and safety policies.
• Address guest inquiries and handle vendor check-ins.

Skills

Supervisory leadership

Customer service

Coaching

Cash handling

Communication

Education

High School Diploma or equivalent

Tools

Point of Sale (POS)

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach associates, and ensure smooth store operations in a dynamic retail environment. You will greet guests, handle POS transactions, and maintain safety and cleanliness throughout the shift.

The role emphasizes flexible hours, strong customer service, and adherence to corporate policies to deliver an excellent guest experience.