Guest Service Captain, Valet & Concierge Lead

Towne; South Lake Tahoe (CA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Zusammenfassung

Towne Park is hiring a Guest Service Captain to orchestrate the service experience for hotel guests, working with coworkers to meet service standards. Under the Account Manager, you will handle coordination, administration and guidance when the manager is off-site.

This role is not a manager position but may involve critical issue handling for expediency. Essential functions include greeting guests, assisting with vehicle parking and retrieval, and promoting teamwork to deliver high levels of

Qualifikationen

• High school diploma or GED required.
• Six months of related experience preferred.
• Must pass a background check, MVR and drug screen.
• Valid driver’s license with clean driving record.
• Ability to drive a vehicle with a manual transmission.
• Proficiency in English (speaking, reading and writing).

Aufgaben

• Greet and assist hotel guests in a friendly, professional manner.
• Open vehicle and hotel doors and assist guests with parking and retrieval.
• Park and retrieve vehicles safely and accurately.
• Assist with guest directions, reservations and inquiries as needed.
• Support Account Manager and lead by example to deliver hospitality.

Kenntnisse

Manual driving

English proficiency

Reading comprehension

Writing ability

Public speaking

Reasoning

Math skills

Time management

Ausbildung

High school diploma or GED

Jobbeschreibung

Towne Park is hiring a Guest Service Captain to orchestrate the service experience for hotel guests, working with coworkers to meet service standards. Under the Account Manager, you will handle coordination, administration and guidance when the manager is off-site.

This role is not a manager position but may involve critical issue handling for expediency. Essential functions include greeting guests, assisting with vehicle parking and retrieval, and promoting teamwork to deliver high levels of