Guest Service Associate: Welcoming Desk & Scheduling Pro

European Wax Center, Inc.; Louisiana; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounted waxing services

Performance bonuses

Life and AD&D insurance

Health insurance

Paid time off

Referral programs

Job summary

European Wax Center, Inc. is seeking a friendly Guest Service Associate to greet guests, assist with check-in/out, manage appointments, and answer inquiries in person or by phone.

You'll work in a fast-paced environment, maintain a clean reception area, and contribute to a positive team. A high school diploma and customer service experience are preferred; training is provided.

Competitive hourly wage $15–$20 and benefits include health insurance, paid time off, and referral programs.

Qualifications

• High school diploma or equivalent; customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with a focus on guest satisfaction.
• Proficiency in computer systems and scheduling software.
• Approachable, friendly, and enthusiastic attitude.
• Able to work flexible hours, including evenings and weekends.

Responsibilities

• Greeting guests with a warm and friendly demeanor upon arrival.
• Assisting guests with check-in and check-out processes.
• Managing booking appointments and handling customer inquiries over the phone and in-person.
• Educating guests on services, products, and promotions.
• Maintaining a clean and organized reception area.
• Handling transactions accurately and efficiently.
• Contributing to a positive team environment by supporting fellow associates.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Detail-oriented

Scheduling software

Customer service experience

Flexible hours

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

European Wax Center, Inc. is seeking a friendly Guest Service Associate to greet guests, assist with check-in/out, manage appointments, and answer inquiries in person or by phone.

You'll work in a fast-paced environment, maintain a clean reception area, and contribute to a positive team. A high school diploma and customer service experience are preferred; training is provided.

Competitive hourly wage $15–$20 and benefits include health insurance, paid time off, and referral programs.