Guest Experience Associate | Flexible Hours & Perks

LMAF Wax Group; Panama City Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounted waxing services

Health insurance

Life insurance

Paid time off

Referral programs

Job summary

European Wax Center is seeking a Guest Service Associate to create a welcoming environment and ensure guest satisfaction throughout their experience. You will greet guests, assist with check-in/check-out, manage bookings, educate on services and promotions, and maintain a clean reception area.

The role requires strong communication, multi-tasking in a fast-paced setting, and proficiency with scheduling software. You will work flexible hours including evenings and weekends, in a supportive team.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service preferred.
• Strong interpersonal and communication skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with guest satisfaction focus.
• Proficiency in computer systems and scheduling software.
• Approachable, friendly, and enthusiastic attitude.
• Able to work flexible hours, including evenings and weekends.

Responsibilities

• Greet guests with a warm and friendly demeanor.
• Assist guests with check-in and check-out processes.
• Manage booking appointments and handle inquiries.
• Educate guests on services, products, and promotions.
• Maintain a clean and organized reception area.
• Handle transactions accurately and efficiently.
• Contribute to a positive team environment by supporting fellow associates.

Skills

Customer service

Communication

Multi-tasking

Guest satisfaction

Flexible hours

Education

High school diploma

Tools

Scheduling software

Job description

European Wax Center is seeking a Guest Service Associate to create a welcoming environment and ensure guest satisfaction throughout their experience. You will greet guests, assist with check-in/check-out, manage bookings, educate on services and promotions, and maintain a clean reception area.

The role requires strong communication, multi-tasking in a fast-paced setting, and proficiency with scheduling software. You will work flexible hours including evenings and weekends, in a supportive team.