Guest Experience Associate - Flexible Hours & Perks

European Wax Center, Inc.; Lafayette (LA); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted waxing services

Life and AD&D insurance

Health insurance

Paid time off

Referral programs

Descripción de la vacante

European Wax Center, Inc. is seeking a Guest Service Associate to welcome guests, manage check-in/check-out, and handle inquiries both in person and by phone. You will educate guests on services and promotions while maintaining a clean reception area and accurate checkout processes.

Ideal candidates have strong interpersonal skills, multitask well in a fast-paced environment, and are detail-oriented. Flexible hours, including evenings and weekends, are available, with benefits like health

Formación

• High school diploma or equivalent required; experience in a customer service role preferred.
• Strong interpersonal and communication skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a focus on guest satisfaction
• Proficiency in computer systems and scheduling software
• Approachable, friendly, and enthusiastic attitude
• Able to work flexible hours, including evenings and weekends
• Discounted waxing services and retail products
• Competitive hourly wage plus performance bonuses. Most Guest Service Associates average $15 - $20 per hour based upon personal performance & tenure.
• Employer-paid basic life and AD&D insurance
• Employer-subsidized health insurance and other supplemental insurance offers
• Paid Time-Off (increases with tenure)
• Employee referral and guest referral programs

Responsabilidades

• Greeting guests with a warm and friendly demeanor upon arrival
• Assisting guests with check-in and check-out processes
• Managing booking appointments and handling customer inquiries over the phone and in-person
• Educating guests on services, products, and promotions
• Maintaining a clean and organized reception area
• Handling transactions accurately and efficiently
• Contributing to a positive team environment by supporting fellow associates

Conocimientos

Interpersonal skills

Communication skills

Multi-tasking

Detail-oriented

Customer service

Scheduling software

Computer proficiency

Friendly attitude

Flexible hours

Educación

High school diploma or equivalent

Herramientas

Scheduling software

Descripción del empleo

European Wax Center, Inc. is seeking a Guest Service Associate to welcome guests, manage check-in/check-out, and handle inquiries both in person and by phone. You will educate guests on services and promotions while maintaining a clean reception area and accurate checkout processes.

Ideal candidates have strong interpersonal skills, multitask well in a fast-paced environment, and are detail-oriented. Flexible hours, including evenings and weekends, are available, with benefits like health