Guest Experience Specialist

LMAF Wax Group; Mobile (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounted waxing services

Competitive hourly wage

Performance bonuses

Employer-paid life and AD&D insurance

Health insurance

Paid Time-Off

Referral programs

Job summary

European Wax Center is seeking a friendly Guest Service Associate to welcome guests, manage check-in/check-out, and help guests with appointments and inquiries. You will educate guests on services, products, and promotions while maintaining a clean reception area and handling transactions accurately.

The role rewards a positive, team-oriented attitude, flexibility to work evenings and weekends, and proficiency with computer systems and scheduling software to ensure a smooth guest experience.

Qualifications

• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with a focus on guest satisfaction.
• Proficiency in computer systems and scheduling software.
• Approachable, friendly, and enthusiastic attitude.
• Able to work flexible hours, including evenings and weekends.

Responsibilities

• Greet guests with a warm, friendly demeanor upon arrival.
• Assist guests with check-in and check-out processes.
• Manage bookings and respond to inquiries in person or by phone.
• Educate guests on services, products, and promotions.
• Maintain a clean and organized reception area.
• Handle transactions accurately and efficiently.
• Support fellow associates to foster a positive team environment.

Skills

Customer service

Interpersonal skills

Communication

Multi-tasking

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Computer systems

Job description

European Wax Center is seeking a friendly Guest Service Associate to welcome guests, manage check-in/check-out, and help guests with appointments and inquiries. You will educate guests on services, products, and promotions while maintaining a clean reception area and handling transactions accurately.

The role rewards a positive, team-oriented attitude, flexibility to work evenings and weekends, and proficiency with computer systems and scheduling software to ensure a smooth guest experience.