Guest Experience Associate — Flexible Hours

LMAF Wax Group; Collierville (TN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Discounted waxing services

Competitive hourly wage with bonuses

Employer-paid basic life and AD&D ins.

Health insurance and other coverage

Paid Time-Off

Job summary

European Wax Center is hiring a Guest Service Associate to warmly welcome guests and manage bookings, inquiries, and transactions. You will educate guests on services and promotions while maintaining a clean reception area and supporting a dynamic team.

This role requires a high school diploma, strong communication, and comfort with scheduling software. Join a fast-paced, service-driven environment with opportunities to grow in a nationwide brand that values guest satisfaction and a positive

Qualifications

• Strong customer service focus and friendly demeanor.
• Excellent verbal and written communication.
• Ability to multitask in a fast-paced setting.
• Attention to detail and guest satisfaction.
• Comfort with computer systems and scheduling software.

Responsibilities

• Greeting guests and assisting with check-in/check-out.
• Managing bookings and handling inquiries by phone and in person.
• Educating guests on services, products, and promotions.
• Maintaining a clean, organized reception area.
• Handling transactions accurately and efficiently.
• Supporting a positive team environment.

Skills

Customer service

Education

High school diploma

Tools

Scheduling software

Job description

European Wax Center is hiring a Guest Service Associate to warmly welcome guests and manage bookings, inquiries, and transactions. You will educate guests on services and promotions while maintaining a clean reception area and supporting a dynamic team.

This role requires a high school diploma, strong communication, and comfort with scheduling software. Join a fast-paced, service-driven environment with opportunities to grow in a nationwide brand that values guest satisfaction and a positive