Guest Experience Associate - Flexible Hours

LMAF Wax Group; Destin (FL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Discounted waxing services

Retail product discounts

Competitive hourly wage

Life and AD&D insurance

Health insurance (employer-subsidized)

Paid Time Off

Referral programs

Job summary

European Wax Center is seeking a Guest Service Associate to warmly welcome guests, manage check-in/out, and handle inquiries both in-person and by phone. The role involves educating clients on services and products while maintaining a pristine reception area and processing transactions accurately.

The position requires a high school diploma or equivalent, strong communication, and the ability to multi-task in a fast-paced setting.

Qualifications

• High school diploma or equivalent required or preferred
• Strong interpersonal and communication skills
• Ability to multi-task in a fast-paced environment
• Detail-oriented with a focus on guest satisfaction
• Proficiency in computer systems and scheduling software

Responsibilities

• Greeting guests with a warm and friendly demeanor upon arrival
• Assisting guests with check-in and check-out processes
• Managing booking appointments and handling customer inquiries over the phone and in-person
• Educating guests on services, products, and promotions
• Maintaining a clean and organized reception area
• Handling transactions accurately and efficiently
• Contributing to a positive team environment by supporting fellow associates

Skills

Customer service

Communication

Interpersonal skills

Multi-tasking

Detail-oriented

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

European Wax Center is seeking a Guest Service Associate to warmly welcome guests, manage check-in/out, and handle inquiries both in-person and by phone. The role involves educating clients on services and products while maintaining a pristine reception area and processing transactions accurately.

The position requires a high school diploma or equivalent, strong communication, and the ability to multi-task in a fast-paced setting.