Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; San Ramon (CA); On-site; USD 23,281 - 25,485; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Career advancement opportunities

Free services

Performance bonuses

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Guest Service Associate in San Ramon, CA. The role focuses on delivering exceptional guest service and driving center revenue. Responsibilities include greeting guests, promoting services, and managing front desk operations.

The ideal candidate possesses strong sales skills, excellent communication, and ideally previous experience in sales or retail. Enjoy benefits like 401k matching, daily pay, and health insurance while contributing to a fun and supportive culture.

Qualifications

• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote additional services and products, sell wax passes.
• Manage front desk operations, including check-ins and cash handling.
• Maintain a clean and organized center appearance.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Job description

Job Details

European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment?

Job Location: 3141 Crow Canyon Place STE E - San Ramon, CA 94583

Salary Range: $16.90 - $18.50 Hourly

Full-Time & Part-Time; Hourly + Sales Bonuses

Work Location: In person

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilitiesGoal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Fun while being awesome is one of our 4 core values
• Referral Bonus - Generous Incentive to hire all roles!