Guest Service Associate - CA

NORTH AMERICAN WAX COMPANY LLC; El Cerrito (CA); On-site; USD 23,694 - 25,485; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Training in waxing techniques

Predictable scheduling

Free services

Career advancement opportunities

Upbeat supportive culture

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Guest Service Associate in El Cerrito, CA to provide exceptional guest service and support sales goals. The role involves greeting guests, managing front desk operations, and promoting services while maintaining a professional environment.

Ideal candidates possess strong sales skills, excellent communication abilities, and a goal-oriented mindset. The position offers competitive pay, bonuses, health insurance, and opportunities for career advancement in a vibrant work culture.

Qualifications

• Strong sales and guest service skills are crucial for success.
• Excellent communication and interpersonal abilities enhance guest experience.
• Goal-oriented mindset with a passion for sales is expected.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote services, products, and sell wax passes.
• Manage front desk operations and handle inventory.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Retail or beauty industry experience

Job description

Job Details

Job Location: 4050 El Cerrito Plaza - El Cerrito, CA 94530

Salary Range: $17.20 - $18.50 Hourly

Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales‑driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high‑energy environment
• Promote additional services, new products / promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus – Generous Incentive to hire all roles