Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; Alameda (CA); On-site; USD 23,281 - 25,485; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Training in waxing techniques and sales strategies

Predictable scheduling

Free services

Career advancement opportunities

Supportive culture

Referral Bonus

Job summary

Anchor Point Management Group in Alameda, CA is looking for a Guest Service Associate to join our team. The successful candidate will excel in a sales-driven environment, providing exceptional guest service while promoting our services and products.

Responsibilities include greeting guests, managing front desk operations, and driving sales. We offer comprehensive perks including health insurance, a 401k match, training opportunities, and a supportive work culture that rewards performance.

Qualifications

• Strong sales and guest service skills are required.
• Excellent communication and interpersonal abilities are essential.
• Goal-oriented mindset with a passion for hitting targets is necessary.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote additional services and products.
• Manage front desk operations including check-ins and cash handling.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Previous experience in retail, sales, or beauty industry

Job description

Job Details

Job Location: 2224 S Shore Center - Alameda, CA 94501
Salary Range: $16.90 - $18.50 Hourly
Full-Time & Part-Time

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales‑driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high‑energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast‑growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus – Generous Incentive to hire all roles