Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Temecula (CA); On-site; USD 23,281 - 25,485; Part time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Lucrative performance bonuses

Free services

Career advancement opportunities

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC, located in Temecula, CA, is seeking a Guest Service Associate. This role involves providing exceptional guest service in a vibrant sales-driven atmosphere. You will greet guests, promote services, and manage front desk operations.

Ideal candidates will have strong sales skills, excellent communication abilities, and a passion for the beauty industry. The position offers various benefits including health insurance, performance bonuses, and career advancement opportunities.

Qualifications

• Previous experience in retail, sales, or the beauty industry is a plus.
• Availability to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, sell wax passes and rebook guests.
• Manage front desk operations including check ins and cash handling.

Skills

Strong sales and guest service skills

Excellent communication and interpersonal abilities

Goal-oriented mindset

Job description

Job Details

Job Location: 29588 Rancho California K7 - Temecula, CA 92591

Salary Range: $16.90 - $18.50 Hourly

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus - Generous Incentive to hire all roles!