Guest Service Associate - Sales & Guest Experience

Anchor Point Management Group; San Ramon (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Performance bonuses

Waxing technique training

Predictable scheduling

Evenings/weekends availability

Free services

Career advancement opportunities

Supportive culture

Referral Bonus

Job summary

European Wax Center in San Ramon, CA is hiring a Guest Service Associate to deliver exceptional guest service while driving center revenue. This in-person role at 3141 Crow Canyon Place STE E, San Ramon, CA 94583 offers hourly pay and opportunity for bonuses.

The position focuses on greeting guests, promoting services, educating clients on products, and maintaining a welcoming center environment with a sales-driven mindset.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Availability to work evenings and weekends.
• Previous experience in retail, sales, or the beauty industry is a plus.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales skills

Guest service

Communication

Target driven

Evenings/weekends

Job description

Overview

European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Job Location: 3141 Crow Canyon Place STE E, San Ramon, CA 94583

Salary Range: $16.90 - $18.50 hourly

Work Location: In person

Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including check-ins, check-outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized
• Having fun while being awesome is one of our 4 core values
• Referral Bonus – Generous incentive to hire all roles

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