Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Eastvale (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Health, Vision, and Dental Insurance

Tuition Reimbursement Program

Referral Bonus

Job summary

European Wax Center is hiring a Guest Service Associate to deliver exceptional guest service while driving revenue. You will create a welcoming environment and promote services while managing front desk operations.

The ideal candidate has strong sales and guest service skills, excellent communication abilities, and a goal-oriented mindset. We offer competitive pay, performance bonuses, health benefits, and career advancement opportunities in a supportive culture.

Qualifications

• Strong sales and guest service skills.
• Excellent communication and interpersonal abilities.
• Goal-oriented mindset with a passion for hitting targets.
• Previous experience in retail, sales, or the beauty industry is a plus.

Responsibilities

• Greet guests and create a welcoming, high-energy environment.
• Promote additional services, new products/promotions.
• Manage front desk operations, including check-ins, check-outs, and cash handling.
• Maintain a clean, professional, and organized center appearance.

Skills

Sales skills

Guest service skills

Communication skills

Interpersonal abilities

Job description

Job Details
Job Location: 12523 Limonite Ave, Eastvale, CA 91752
Salary Range: $16.90 - $18.50 Hourly
Full-Time & Part-Time
Hourly + Sales Bonuses
Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals.
• Educate guests on our exclusive product line.
• Manage front desk operations, including, but not limited to, check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
• Maintain a clean, professional, and organized center appearance.

What We’re Looking For:

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal‑oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses.
• Training in both waxing techniques and sales strategies.
• Predictable scheduling.
• Availability to work evenings and weekends.
• Free services.
• Career advancement opportunities in a fast-growing brand.
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded.
• Having fun while being awesome is one of our 4 core values.
• Referral Bonus - Generous Incentive to hire all roles!