Guest Service Associate - Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Santa Barbara (CA); On-site; USD 23,281 - 25,485; Part time

Benefits offered by this job

401k Company Match

Daily Pay

Employee Assistance Program

Tuition Reimbursement Program

Health, Vision, and Dental Insurance

Lucrative performance bonuses

Free services

Career advancement opportunities

Referral Bonus

Job summary

NORTH AMERICAN WAX COMPANY LLC in Santa Barbara is hiring a Guest Service Associate to provide exceptional guest service while driving center revenue. The role involves greeting guests, promoting services, managing front desk operations, and maintaining a professional appearance.

Ideal candidates possess strong sales and communication skills, with a passion for the beauty industry. The position offers benefits like 401k match, health insurance, and performance bonuses, while ensuring predictable scheduling and career advancement opportunities.

Qualifications

• Strong sales and guest service skills are essential.
• Previous experience in retail, sales, or beauty industry is a plus.
• Available to work evenings and weekends.

Responsibilities

• Greet guests and create a welcoming environment.
• Promote additional services and sell products.
• Manage front desk operations including check-ins and cash handling.
• Maintain a clean and organized center appearance.

Skills

Sales skills

Guest service skills

Communication skills

Interpersonal abilities

Goal-oriented mindset

Job description

Job Details

Location: 3993 State St Unit B - Santa Barbara, CA 93105

Salary Range: $16.90 - $18.50 hourly

Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

• Greet guests and create a welcoming, high-energy environment
• Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sale goals
• Educate guests on our exclusive product line
• Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control
• Maintain a clean, professional, and organized center appearance

What We’re Looking For

• Strong sales and guest service skills
• Excellent communication and interpersonal abilities
• Goal-oriented mindset with a passion for hitting targets
• Previous experience in retail, sales, or the beauty industry is a plus
• Availability to work evenings and weekends

What We Offer

• 401k Company Match
• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Tuition Reimbursement Program
• Health, Vision, and Dental Insurance
• Lucrative performance bonuses
• Training in both waxing techniques and sales strategies
• Predictable scheduling
• Availability to work evenings and weekends
• Free services
• Career advancement opportunities in a fast-growing brand
• Upbeat, supportive culture where collaboration and performance are recognized and rewarded
• Having fun while being awesome is one of our 4 core values
• Referral Bonus - Generous Incentive to hire all roles!