Guest Service Agent — Premium Guest Experience + 401(k) Match

Peachtree Group; Annapolis (MD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employee Assistance Program

Fund

Job summary

Peachtree Group's Guest Service Agent will welcome guests, handle check-ins and check-outs, secure payment, and verify billing with accuracy and courtesy. The role requires friendly, professional service and adherence to brand standards.

You will help guests with reservations and requests, anticipate needs, and deliver creative solutions to ensure a memorable stay. This on-site position offers comprehensive benefits, 401(k) matching, paid holidays, PTO, and access to employee assistance programs.

Qualifications

• Experience in hospitality or guest services preferred.
• Ability to process payments and verify billing.

Responsibilities

• Process check-ins and check-outs for guests.
• Secure payment and verify billing details.
• Assist guests with reservations and requests in a friendly, professional manner.

Job description

Peachtree Group's Guest Service Agent will welcome guests, handle check-ins and check-outs, secure payment, and verify billing with accuracy and courtesy. The role requires friendly, professional service and adherence to brand standards.

You will help guests with reservations and requests, anticipate needs, and deliver creative solutions to ensure a memorable stay. This on-site position offers comprehensive benefits, 401(k) matching, paid holidays, PTO, and access to employee assistance programs.