Guest Service Agent - Flexible Hours & Perks

Waterford Group Llc; New Orleans (LA); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Resumo da oferta

Waterford Hotel Group in New Orleans, LA seeks a Guest Service Agent to be the welcoming face of the hotel. You will handle guest check-ins/outs, room assignments, and administrative tasks while maintaining a courteous, can-do attitude throughout shifts.

Strong detail-orientation, time management, and customer service skills are essential. The role emphasizes teamwork, independence, and adherence to instructions to ensure guest satisfaction.

Qualificações

• A keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check
• Ability to follow instructions.

Responsabilidades

• Greeting & Thanking guests in a sincere and friendly manner
• Checking in and checking out guests.
• Assigning rooms & taking care of administrative duties
• Answering phone
• Posting charges to appropriate accounts
• Performing duties on a daily checklist
• Passing information within departments to ensure guest satisfaction.
• Communicating with guests and ensuring their needs are met.

Conhecimentos

Detail-oriented

Time management

Customer service

Teamwork

Independent work

Flexible hours

Background check

Instructions following

Descrição da oferta de emprego

Waterford Hotel Group in New Orleans, LA seeks a Guest Service Agent to be the welcoming face of the hotel. You will handle guest check-ins/outs, room assignments, and administrative tasks while maintaining a courteous, can-do attitude throughout shifts.

Strong detail-orientation, time management, and customer service skills are essential. The role emphasizes teamwork, independence, and adherence to instructions to ensure guest satisfaction.