Guest Reservations Specialist — Weekend Front Desk

Outerbankschamber; North Carolina; Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Sick leave

Holiday pay

SIMPLE IRA 3% match

Job summary

The Outer Banks Chamber of Commerce in Kitty Hawk is seeking a full-time customer service representative. The role focuses on greeting guests, answering and routing calls, emailing guests, and responding to inquiries across multiple platforms, with weekend availability required. The position includes hands-on training and a competitive benefits package.

Proficiency with computers and strong customer-service skills are essential to succeed in this busy, people-facing environment.

Qualifications

• Customer service experience preferred.
• Proficient with computers and basic software.

Responsibilities

• Answer phone calls and respond to emails from guests.
• Interact with guests and owners face-to-face.
• Respond to inquiries via multiple platforms.
• Greet customers warmly and professionally.

Skills

Multitask

Customer service

Computer skills

Job description

Job Type: Full Time
Job Location: Kitty Hawk

We are hiring immediately for this position and hands-on training is provided. Skillset should include the ability to multitask and greet customers warmly and professionally. Computer and customer service knowledge and skills are a must. Tasks include answering phone calls, emailing guests, responding to inquiries via multiple platforms and having personal, face-to-face interactions with guests and owners. Candidate must be willing to work WEEKENDS. We offer a competitive benefits package that includes cost-share health insurance (30 day waiting period), paid vacation/sick leave, holiday pay and a 3% company match SIMPLE IRA Retirement plan available.

The Outer Banks Chamber of Commerce is the areas largest business membership organizationserving Currituck County, Dare County and Ocracoke Island.