Guest Reservations Specialist — Weekend Front Desk

Outer Banks Chamber of Commerce; Northern (KY); Hybrid; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Sick leave

Holiday pay

SIMPLE IRA 3% match

Job summary

The Outer Banks Chamber of Commerce in Kitty Hawk is seeking a full-time customer service representative. The role focuses on greeting guests, answering and routing calls, emailing guests, and responding to inquiries across multiple platforms, with weekend availability required. The position includes hands-on training and a competitive benefits package.

Proficiency with computers and strong customer-service skills are essential to succeed in this busy, people-facing environment.

Qualifications

• Customer service experience preferred.
• Proficient with computers and basic software.

Responsibilities

• Answer phone calls and respond to emails from guests.
• Interact with guests and owners face-to-face.
• Respond to inquiries via multiple platforms.
• Greet customers warmly and professionally.

Skills

Multitask

Customer service

Computer skills

Job description

The Outer Banks Chamber of Commerce in Kitty Hawk is seeking a full-time customer service representative. The role focuses on greeting guests, answering and routing calls, emailing guests, and responding to inquiries across multiple platforms, with weekend availability required. The position includes hands-on training and a competitive benefits package.

Proficiency with computers and strong customer-service skills are essential to succeed in this busy, people-facing environment.