Sales Associate

Beach Realty & Construction; Kitty Hawk (NC); Ibrido; USD 38.000 - 54.000; Tempo pieno

Descrizione del lavoro

Beach Realty & Construction in Kitty Hawk, NC is seeking a Sales Associate to handle vacation rental inquiries, guide guests through property options, and assist with reservations, blending in-office and remote work.

You will maintain accurate listings, follow up with leads, support guests before, during, and after their stay to drive repeat business, and collaborate with internal teams to ensure a smooth guest experience.

Competenze

• Strong customer service and sales abilities.
• Clear, professional communication skills; interaction with diverse guests.
• Basic computer literacy; comfortable with booking platforms and CRM systems.
• Organizational and time-management skills for multiple inquiries and bookings.
• Ability to thrive in a hybrid work environment with onsite and remote team members.
• Hospitality, vacation rentals, or real estate sales experience preferred but not required.

Mansioni

• Respond to inquiries about vacation rentals.
• Guide prospective guests through property options.
• Assist with reservations and booking processes.
• Maintain accurate information on available homes and listings.
• Follow up with leads to encourage bookings and repeat business.
• Collaborate with internal teams to ensure a smooth guest experience and support promotions.
• Use technology systems to manage bookings and customer records.
• Maintain professional communication with guests via phone, email and online platforms.
• Aim to meet individual and team sales goals.

Conoscenze

Customer service

Communication

Hybrid work

Sales

Hospitality experience

Formazione

High school diploma

Strumenti

Booking platforms

CRM systems

Descrizione del lavoro

Company Description Beach Realty & Construction / Kitty Hawk Rentals has been providing Outer Banks vacation rentals since 1964, rooted in a philosophy of hospitality and the golden rule. The company has grown from a small, cottage-based operation into a modern business offering a diverse inventory of more than 500 vacation homes. Rentals range from cozy two-bedroom condos to expansive oceanfront estates, with options for different budgets and preferences. The portfolio includes pet-friendly properties, wedding and event homes, handicap-friendly rentals, oceanfront homes, and soundfront rentals, serving a wide variety of guests. Team members join a company that values quality, innovation, and long-term relationships with visiting families.

Role Description The Sales Associate is a full-time, hybrid role based in Kitty Hawk, NC, with a mix of in-office and work-from-home responsibilities. Day-to-day tasks include responding to inquiries about vacation rentals, guiding prospective guests through property options, and assisting with reservations and booking processes. The role involves maintaining accurate information on available homes, following up with leads, and supporting guests before, during, and after their stay to encourage repeat business. The Sales Associate collaborates with internal teams to ensure a smooth guest experience, supports promotional efforts, and uses technology systems to manage bookings and customer records. This position requires consistent, professional communication with guests via phone, email, and online platforms, while meeting individual and team sales goals.

Qualifications

• Strong customer service and sales abilities, including experience handling inquiries, guiding purchasing decisions, and closing reservations.
• Solid communication skills, with clear, professional speaking and writing abilities and comfort interacting with diverse guests.
• Basic computer literacy and ability to work with booking platforms, CRM systems, email, and online property listings.
• Organizational and time-management skills to handle multiple inquiries, follow-ups, and bookings accurately.
• Ability to thrive in a hybrid work environment, demonstrating reliability, self-motivation, and collaboration with onsite and remote team members.
• Prior experience in hospitality, vacation rentals, or real estate sales is preferred but not required.
• High school diploma or equivalent required; additional education or relevant certifications in sales or hospitality are a plus.
• Willingness to work some evenings, weekends, or holidays during peak seasons to meet guest and business needs.