Guest Experience Specialist — Host & To-Go

Default Brand; Merrillville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Hooters of America LLC in Merrillville, IN is seeking a Hospitality Service Support team member. You will greet guests, assist with seating, handle To-Go orders, and support staff to maintain a clean, friendly dining environment.

Responsibilities include ensuring guest happiness, food & beverage quality, order accuracy, and brand standards. Must be 17+ with ServSafe certification; strong communication and teamwork required. Apply to join our energetic team today.

Qualifications

• Must be 17 years of age or older.
• Basic mathematical computations skills.
• Ability to promote brand integrity.
• Ability to communicate clearly.
• Ability to work well with others.
• Ability to multi-task in a fast-paced environment.
• Ability to adapt to change.
• Knowledge of sanitation and MSDS.

Responsibilities

• Guest Happiness
• Food & Beverage Quality Assurance
• Order Accuracy
• Speed of Service
• Accurate Food Presentation
• Friendly & Attentive Customer Service
• Brand Operating Standards
• Ensures Proper Sanitation and Food Handling
• Prepared, in Uniform & Punctual for Shift
• Other
• Menu Knowledge
• Rotation Seating
• Aware of Events & Specials
• Sense of Urgency
• Store Events Spokesperson
• Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
• Facility Maintenance and Cleanliness
• Ensures Products are Available for FOH Employees

Skills

Guest service

Communication

Teamwork

Multitasking

Sanitation knowledge

Education

ServSafe certification

Job description

Hooters of America LLC in Merrillville, IN is seeking a Hospitality Service Support team member. You will greet guests, assist with seating, handle To-Go orders, and support staff to maintain a clean, friendly dining environment.

Responsibilities include ensuring guest happiness, food & beverage quality, order accuracy, and brand standards. Must be 17+ with ServSafe certification; strong communication and teamwork required. Apply to join our energetic team today.