Guest Experience & Front-of-House Support

Default Brand; Concord (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Hooters of America LLC is seeking Hospitality Service Support team members to greet guests, seat parties, and maintain a welcoming dining room. You will be cross-trained in Host, To-Go, and Staff roles, ensuring accurate orders, cleanliness, and attentive service in a fast-paced setting.

Applicants must be 17/18 years old, possess customer service skills, and have ServSafe alcohol certification; training will be provided. This role supports the Hooters brand across locations in the United States.

Qualifications

• Must have customer service skills and be able to greet guests promptly.
• Basic mathematical computations for handling transactions and accuracy.
• Promote brand integrity and maintain professionalism at all times.
• Clear communication and ability to work with others in a fast-paced setting.
• Menu knowledge and ability to answer questions about items and specials.

Responsibilities

• Greet guests and seat parties to optimize flow and guest experience.
• Provide friendly, attentive service and maintain cleanliness in Front of House and restrooms.
• Know menu items, specials, and merchandise; answer questions and upsell when appropriate.

Skills

Customer Service

Math Skills

Brand Integrity

Professionalism

Communication

Teamwork

Multi-tasking

Adaptability

Menu Knowledge

Sanitation & MSDS

Education

ServSafe Alcohol Certification

Job description

Hooters of America LLC is seeking Hospitality Service Support team members to greet guests, seat parties, and maintain a welcoming dining room. You will be cross-trained in Host, To-Go, and Staff roles, ensuring accurate orders, cleanliness, and attentive service in a fast-paced setting.

Applicants must be 17/18 years old, possess customer service skills, and have ServSafe alcohol certification; training will be provided. This role supports the Hooters brand across locations in the United States.