Guest Front Desk Pro - Flexible Hours & Tips

Hyatt Hotels Corporation; Round Rock (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Flexible schedule options

Good tip potential

100% company covered insurance for FT

Job summary

Hyatt Place Madison/Downtown in Madison, WI is seeking a Front Desk Agent to deliver courteous, high-quality service at check-in and check-out, anticipate guest needs, and resolve issues promptly.

You will work with a friendly front desk team, maintain lobby cleanliness, handle cash procedures, and stay flexible for weekend/holiday scheduling. This role offers tips, a strong hospitality vibe, and 100% employee benefits with possible growth.

Qualifications

• Flexible and adaptable to changing guest needs.
• Customer service focused with a friendly demeanor.
• Outgoing personality and positive attitude.
• Team-oriented with a willingness to help in a high-traffic front desk.
• Weekend and holiday availability often required.
• Hospitality experience is helpful but not required.

Responsibilities

• Provide highest quality guest service at check-in/check-out.
• Check guests in/out efficiently and courteously.
• Follow cash handling and accounting procedures.
• Know hotel services, rates, hours and amenities.
• Maintain lobby cleanliness and security of guest information.
• Resolve guest concerns promptly and professionally.
• Perform other duties as assigned.

Skills

Flexible

Customer service

Outgoing personality

Team player

Weekend availability

Hospitality experience

Job description

Hyatt Place Madison/Downtown in Madison, WI is seeking a Front Desk Agent to deliver courteous, high-quality service at check-in and check-out, anticipate guest needs, and resolve issues promptly.

You will work with a friendly front desk team, maintain lobby cleanliness, handle cash procedures, and stay flexible for weekend/holiday scheduling. This role offers tips, a strong hospitality vibe, and 100% employee benefits with possible growth.