Guest Experience Front Desk Host

Hyatt Hotels Corporation; Atlanta, Northern (GA, KY); Hybrid; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Discount room stays

Advancement opportunities

Medical benefits

401k matching

Wellness programs

Paid time off

Job summary

Hyatt Place Madison/Downtown in Madison, Wisconsin is seeking Front Office Associates to welcome guests, handle check-in/check-out, and communicate hotel services and promotions. You’ll be the face of Hyatt, delivering warm, efficient service in a fast-paced environment.

We value refined verbal and written communication skills, a genuine desire to satisfy guests, and the ability to stand for long periods. Growth opportunities exist within Hyatt's global network.

Qualifications

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• You'll be the face of Hyatt as a Front Office Associate.
• If you have worked at other Hotels as a front desk clerk, we'd love to hear from you!
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Communicate hotel services and promotions to guests.
• Assist guests with requests and inquiries.

Skills

Guest service

Communication

Professional demeanor

Presence

Job description

Hyatt Place Madison/Downtown in Madison, Wisconsin is seeking Front Office Associates to welcome guests, handle check-in/check-out, and communicate hotel services and promotions. You’ll be the face of Hyatt, delivering warm, efficient service in a fast-paced environment.

We value refined verbal and written communication skills, a genuine desire to satisfy guests, and the ability to stand for long periods. Growth opportunities exist within Hyatt's global network.