Guest Experience Host: Warm, Polished Front Desk Presence

Hyatt Hotels Corporation; Culver City (CA); On-site; USD 37,000 - 46,000; Full time

Job summary

Hyatt Place Madison/Downtown in Madison, WI is seeking a Guest Service Host to welcome guests, register arrivals, and inform them about hotel services and promotions. This front-desk role requires a friendly, professional demeanor and the ability to communicate clearly.

You will handle guest payments, answer inquiries, and help create a memorable stay. The position offers daytime and early evening shifts and a direct opportunity to contribute to Hyatt's guest experience.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Handle guest registration and promote hotel services and promotions.
• Process payments and respond to guest inquiries to enhance the guest experience.

Skills

Customer service

Verbal communication

Written communication

Stamina

Job description

Hyatt Place Madison/Downtown in Madison, WI is seeking a Guest Service Host to welcome guests, register arrivals, and inform them about hotel services and promotions. This front-desk role requires a friendly, professional demeanor and the ability to communicate clearly.

You will handle guest payments, answer inquiries, and help create a memorable stay. The position offers daytime and early evening shifts and a direct opportunity to contribute to Hyatt's guest experience.