Front Desk Agent — Guest Experience & Ohana

Hyatt Hotels Corporation; California, Northern (MO, KY); Hybrid; USD 29,000 - 31,000; Full time

Benefits offered by this job

Wage range: $21–$22.50 per hour

Job summary

Hyatt Place Madison/Downtown in Madison, WI is hiring a Front Office Associate. You will welcome guests, register them, and communicate hotel services and promotions while handling payments and inquiries.

This role places you at the front of Hyatt, contributing to memorable guest experiences through friendly, professional service. Strong communication, a customer-first attitude, and the ability to stand for long periods are essential.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Responsibilities

• Handle guest registration and communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt and provide courteous, efficient service to guests.

Job description

Hyatt Place Madison/Downtown in Madison, WI is hiring a Front Office Associate. You will welcome guests, register them, and communicate hotel services and promotions while handling payments and inquiries.

This role places you at the front of Hyatt, contributing to memorable guest experiences through friendly, professional service. Strong communication, a customer-first attitude, and the ability to stand for long periods are essential.