Guest-Focused Front Desk Agent | Flexible Scheduling & Growth

White Lodging; Denver (CO); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

DailyPay

Shift swapping via app

Referral bonuses

401(k) match

PTO with rollover

Wellness tools

Tuition reimbursement

Discounts on rooms & dining

Growth opportunities

EAP

Health, dental, vision insurance start

Life and disability insurance

Paid parental leave

Job summary

White Lodging is seeking a Front Desk Agent to warmly welcome guests, check them in and out, and manage reservations across our Denver properties.

You will strive to deliver exceptional service, maintain accurate cash handling, and learn all hotel services and amenities. The role requires strong communication, a guest-first mindset, and the ability to work at a fast pace—including weekends and holidays.

Qualifications

• Strong communication skills and a customer-first mindset.
• Ability to be flexible and adapt to any situation.
• Desire to work as part of the front desk team.
• Outgoing personality with a positive attitude.
• Previous hospitality experience is helpful but not required.
• Ability to stand/move for long periods and work long hours, weekends, holidays.

Responsibilities

• Check guests in and out efficiently and warmly.
• Provide the highest quality of service and anticipate guest needs.
• Follow cash handling and hotel accounting procedures.
• Learn hotel staff, services, hours, and amenities.
• Maintain lobby and entrance cleanliness.
• Protect guest and hotel information confidentiality.
• Resolve guest concerns or complaints.
• Perform additional duties as assigned.

Skills

Communication skills

Customer service

Flexibility

Teamwork

Outgoing personality

Hospitality experience helpful

Job description

White Lodging is seeking a Front Desk Agent to warmly welcome guests, check them in and out, and manage reservations across our Denver properties.

You will strive to deliver exceptional service, maintain accurate cash handling, and learn all hotel services and amenities. The role requires strong communication, a guest-first mindset, and the ability to work at a fast pace—including weekends and holidays.