Guest-Focused Front Desk Agent | Flexible Hours & Growth

Fairfield by Marriott - Cincinnati, Ohio; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Opportunities to grow in hospitality

Job summary

Fairfield by Marriott - Cincinnati, Ohio is searching for a Front Desk & Treat Shop Associate to be the first point of contact for guests. This role requires a guest-focused individual who enjoys a fast-paced environment and has strong communication skills. Responsibilities include managing guest check-ins, promoting the brand loyalty program, and maintaining cleanliness in various areas. Flexible availability is necessary, and the position offers opportunities for growth in hospitality.

Qualifications

• Guest-focused, friendly, and professional demeanor.
• Reliable with flexible availability including evenings and weekends.
• Physically able to stand for long periods and perform light lifting.

Responsibilities

• Greet guests warmly and build personal connections.
• Manage guest check-in/out and handle transactions.
• Promote brand loyalty program and maintain market area.

Skills

Guest-focused

Problem-solving

Basic computer use

Strong communication

Tools

MS Edge

Microsoft Word

Microsoft Excel

Job description

Fairfield by Marriott - Cincinnati, Ohio is searching for a Front Desk & Treat Shop Associate to be the first point of contact for guests. This role requires a guest-focused individual who enjoys a fast-paced environment and has strong communication skills. Responsibilities include managing guest check-ins, promoting the brand loyalty program, and maintaining cleanliness in various areas. Flexible availability is necessary, and the position offers opportunities for growth in hospitality.