Hotel Front Desk Associate — Flexible Schedule & Perks

Courtyard Cincinnati North; Hubbard (OH); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Insurance

Company Paid Group Life Insurance

Disability Insurance

Paid Vacation

401k with Company Match

Hotel Discounts

Tuition Reimbursement

Résumé du poste

Courtyard Cincinnati North is seeking friendly Front Desk team members for full-time positions in Ohio. You will manage guest arrivals and departures, handle requests, and ensure a positive experience while upselling services.

Requires strong customer service, Weekend availability, and prior hotel experience preferred. One year of hotel experience is preferred. Benefits include comprehensive insurance, a 401k, and hotel discounts.

Qualifications

• Minimum one year of hotel/front desk experience preferred.
• Strong customer service and communication skills.
• Must be able to work a flexible schedule, including weekends.

Responsabilités

• Greet and assist guests during check-in and check-out.
• Resolve guest issues and requests to ensure satisfaction.
• Promote hotel amenities and upsell services.
• Maintain accurate cash handling and use the property management system.
• Collaborate with team to ensure guest-focused service.

Connaissances

Customer service

Description du poste

Courtyard Cincinnati North is seeking friendly Front Desk team members for full-time positions in Ohio. You will manage guest arrivals and departures, handle requests, and ensure a positive experience while upselling services.

Requires strong customer service, Weekend availability, and prior hotel experience preferred. One year of hotel experience is preferred. Benefits include comprehensive insurance, a 401k, and hotel discounts.