Guest-First Shift Leader for Restaurant Ops & Growth

Jobappnetwork

Eloy (AZ)

On-site

USD 48,000 - 56,000

Full time

3 days ago
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Job summary

Denny's is seeking an Assistant Manager to supervise 15–20 crew members, ensure excellent guest experiences, and uphold brand standards on assigned shifts. This role works with peers to support the Restaurant Manager and GM, with flexible day and night shifts, weekends, and holidays.

Key responsibilities include staff selection and retention, coaching, and assisting with profit-oriented operations, while maintaining compliance and guest satisfaction at every touchpoint.

Qualifications

  • Prioritizes guest satisfaction and service excellence.
  • Leads and develops hourly staff to build a high-performing team.
  • Coordinates recruiting, training, and coaching to improve performance.
  • Understands P&L, operating plans and cost controls.

Responsibilities

  • Ensure guests-first service on assigned shifts.
  • Oversee shift operations to meet brand standards for food and service.
  • Assist in sanitation, safety, and security practices.
  • Interpret financial and operating reports with GM to improve profits.

Skills

Guest service
Team leadership
Coaching & feedback
Recruiting & retention

Education

Associate’s or Bachelor’s degree preferred

Tools

Point-of-Sale system
Inventory management

Job description

Denny's is seeking an Assistant Manager to supervise 15–20 crew members, ensure excellent guest experiences, and uphold brand standards on assigned shifts. This role works with peers to support the Restaurant Manager and GM, with flexible day and night shifts, weekends, and holidays.

Key responsibilities include staff selection and retention, coaching, and assisting with profit-oriented operations, while maintaining compliance and guest satisfaction at every touchpoint.

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