Restaurant Operations Manager - Guest Experience

Denny's | GSS Restaurants; San Antonio (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Denny's in the United States is seeking an experienced Restaurant Manager to supervise approximately 15-20 crew members across shifts, ensuring consistent dining experiences and adherence to brand standards. Reporting to the General Manager, you will support scheduling, training, guest relations, and cost controls while maintaining a safe, clean, and welcoming environment for both guests and staff.

This full-time role requires weekend and holiday rotation, strong leadership, and a commitment to

Qualifications

• Supervise a team of 15-20 crew members across shifts.
• Focus on guest satisfaction and brand standards.
• Assist in hiring, onboarding and coaching hourly staff.
• Understand profit and loss, operating plans and costs.

Responsibilities

• Oversee assigned shifts and ensure brand standards execution and guest service quality.
• Assist GM in staffing, onboarding and development of hourly staff.
• Monitor cash handling, inventory controls and safety procedures.
• Maintain sanitary practices and a clean, safe dining environment.
• Support efforts to achieve guest satisfaction and staffing goals.

Skills

Leadership

Staffing

Guest service

Brand standards

Job description

Denny's in the United States is seeking an experienced Restaurant Manager to supervise approximately 15-20 crew members across shifts, ensuring consistent dining experiences and adherence to brand standards. Reporting to the General Manager, you will support scheduling, training, guest relations, and cost controls while maintaining a safe, clean, and welcoming environment for both guests and staff.

This full-time role requires weekend and holiday rotation, strong leadership, and a commitment to