Guest-First Service & Sales Associate

Macy's; Sugar Land (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off & 8 paid holidays

Learning & leadership development

Job summary

Macy's is seeking an At Your Service Center Colleague to help deliver a seamless, personalized shopping experience. You will support BOPS, returns, order pickups, and other assigned tasks while upholding Macy's service standards.

The role emphasizes flexibility, teamwork, and a customer-first mindset in a fast-paced environment, including nights, weekends, and holidays. You will contribute to a welcoming, well-organized shopping space and assist customers throughout their visit.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask and work in a fast-paced retail environment.
• Willingness to work nights, weekends, and holidays as needed.

Responsibilities

• Assist customers with BOPS, returns, order pickups, and related tasks.
• Proficiently process transactions and operate cash register systems.
• Keep the sales floor clean, organized, and inviting.
• Help meet daily sales goals and contribute to a positive store environment.

Skills

Customer service

Communication

Cash handling

Teamwork

Multitasking

Job description

Macy's is seeking an At Your Service Center Colleague to help deliver a seamless, personalized shopping experience. You will support BOPS, returns, order pickups, and other assigned tasks while upholding Macy's service standards.

The role emphasizes flexibility, teamwork, and a customer-first mindset in a fast-paced environment, including nights, weekends, and holidays. You will contribute to a welcoming, well-organized shopping space and assist customers throughout their visit.