Guest-First Service Advisor: Growth & Perks

Asbury Automotive Group; Richmond (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

Stock Awards (select management and)

Job summary

Asbury Automotive Group seeks a customer-focused Service Advisor to greet guests, quote repairs, and schedule service in a fast-paced dealership environment. You will build rapport, explain maintenance needs, and ensure accurate estimates while following manufacturer guidelines.

Qualified candidates will have strong phone and computer skills, a commitment to excellent guest experiences, and the ability to pass background and drug tests.

Qualifications

• Experience in customer-facing automotive service is a plus.
• Ability to greet guests and build rapport.
• Strong written and verbal communication essential.

Responsibilities

• Greet customers in a timely, friendly manner and obtain vehicle information.
• Promote services and provide accurate repair estimates.
• Schedule service appointments and manage follow-ups to drive CSI.

Skills

Customer service

Communication skills

Phone skills

Computer skills

Job description

Asbury Automotive Group seeks a customer-focused Service Advisor to greet guests, quote repairs, and schedule service in a fast-paced dealership environment. You will build rapport, explain maintenance needs, and ensure accurate estimates while following manufacturer guidelines.

Qualified candidates will have strong phone and computer skills, a commitment to excellent guest experiences, and the ability to pass background and drug tests.