Dynamic Service Advisor — Paid Training & Growth

Kamin Science Center; Avondale, Northern (AZ, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid holidays & paid time off

Paid training

Stock Awards (select management and)

Job summary

Asbury Automotive Group is seeking a Service Advisor to be the face of the service department, greeting customers, presenting and selling needed products and services, and maintaining CSI targets. The role requires strong customer service, phone and computer skills, a valid driver’s license, and the ability to thrive in a fast-paced environment.

The position emphasizes scheduling service appointments, providing accurate estimates, and ensuring timely completion in line with manufacturer

Qualifications

• Greet customers in a timely, friendly manner and obtain vehicle information.
• Advise customers on care and maintenance per manufacturer specs.
• Generate and provide accurate repair estimates.
• Establish and communicate repair completion times.

Responsibilities

• Answer incoming service calls
• Maintain and schedule service appointments
• Follow warranty guidelines and procedures
• Comply with laws and policy regarding customer data and vehicles
• Must have automotive Service Advisor experience preferred

Skills

Customer service

Phone skills

Computer skills

Driver's license

Job description

Asbury Automotive Group is seeking a Service Advisor to be the face of the service department, greeting customers, presenting and selling needed products and services, and maintaining CSI targets. The role requires strong customer service, phone and computer skills, a valid driver’s license, and the ability to thrive in a fast-paced environment.

The position emphasizes scheduling service appointments, providing accurate estimates, and ensuring timely completion in line with manufacturer