Guest-First Restaurant Manager: Lead & Grow Teams

Dunkin'; Seabrook (NH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) program

Paid Time Off & Sick Pay

Medical & Dental (single plans)

AFLAC (Accident, Short-Term Disability

Free employee meals

Tuition assistance (SNHU online)

Job summary

The Salema Group, operating Dunkin’ locations on the seacoast of New Hampshire and Maine, is seeking a people-focused leader to build a positive culture and develop talent. You will lead from the front, set high standards, and help your team deliver exceptional service to every guest.

Responsibilities include driving guest experience, managing daily operations, and developing a strong leadership pipeline while maintaining brand and safety standards in a fast-paced environment.

Qualifications

• 1+ year of food service management experience required.
• Strong leadership, communication, and organizational skills.
• Passion for customer satisfaction and team development.

Responsibilities

• Lead the Guest Experience with a guest-first culture focused on speed, accuracy, and friendliness.
• Develop & Lead Your Team through training, coaching, and talent development.
• Oversee scheduling, payroll, inventory, and compliance to ensure efficient operations.
• Analyze sales trends and implement strategies to drive growth and improve KPIs.
• Maintain brand standards, safety, cleanliness, and on-floor leadership presence.

Skills

Leadership

Communication

Organization

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Job description

The Salema Group, operating Dunkin’ locations on the seacoast of New Hampshire and Maine, is seeking a people-focused leader to build a positive culture and develop talent. You will lead from the front, set high standards, and help your team deliver exceptional service to every guest.

Responsibilities include driving guest experience, managing daily operations, and developing a strong leadership pipeline while maintaining brand and safety standards in a fast-paced environment.