People-First Restaurant Manager — Lead & Grow Team

Dunkin'; Hampton (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) program

Paid Time Off & Sick Pay

100% Medical & Dental (single plans)

AFLAC (Accident, Short-Term Disability

Life Insurance

Free employee meals

Tuition assistance through SNHU online

Job summary

The Salema Group Dunkin’ is seeking a people-focused leader to build a positive culture, develop talent, and keep the team focused on delivering great service every day. You will lead guest experience, drive operations, and own the business with strong financial oversight in a franchise Dunkin’ location on the New Hampshire seacoast.

Ideal candidates bring 1+ year of food service management, strong leadership and communication skills, and a passion for customer satisfaction.

Qualifications

• 1+ year of food service management experience required.
• Strong leadership, communication, and organizational skills.
• Passion for customer satisfaction and team development.
• Ability to thrive in a fast-paced, high-volume environment.
• Reliable transportation and flexible availability.
• ServSafe certification preferred.

Responsibilities

• Lead the Guest Experience with a guest-first culture emphasizing speed, accuracy, and friendliness.
• Oversee scheduling, payroll, inventory, and compliance to ensure efficient operations.
• Analyze sales trends and implement strategies to drive growth and maintain target KPIs.
• Train, coach, and develop team members to reach their full potential and build leadership depth.

Skills

Leadership

Communication

Organizational skills

Customer satisfaction

Team development

Reliability & flexibility

Education

High school diploma or equivalent

ServSafe certification preferred

Job description

The Salema Group Dunkin’ is seeking a people-focused leader to build a positive culture, develop talent, and keep the team focused on delivering great service every day. You will lead guest experience, drive operations, and own the business with strong financial oversight in a franchise Dunkin’ location on the New Hampshire seacoast.

Ideal candidates bring 1+ year of food service management, strong leadership and communication skills, and a passion for customer satisfaction.