Guest-First Restaurant Leader & Team Builder

Dunkin' Donuts; New Hampshire; Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Monthly bonus (unlimited earning POT.)

401(k) program

Paid Time Off & Sick Pay

100% Medical & Dental (single plans) +

AFLAC (Accident, Short-Term Disability

Free employee meals

Tuition assistance through SNHU online

Job summary

The Salema Group Dunkin’ is seeking a motivated, hands-on leader to manage a Dunkin’ location in New Hampshire. You’ll bring out the best in your people while delivering a guest-first experience that keeps guests returning.

In this fast-paced role you will lead by example, develop your team, and own results from guest experience to restaurant performance, with a strong focus on labor, food cost, and operate expenses.

Qualifications

• 1+ year of food service management experience required.
• Strong leadership, communication, and organizational skills.
• Passion for customer satisfaction and team development.
• Ability to thrive in a fast-paced, high-volume environment.
• Reliable transportation and flexible availability.
• ServSafe certification preferred.

Responsibilities

• Lead a guest-first culture with speed, accuracy, and friendliness.
• Train, coach, and develop team members and build leadership pipeline.
• Oversee brand standards, safety, cleanliness, and daily operations.
• Manage labor, cost controls, and analyze sales trends to grow the business.

Education

High school diploma or equivalent

Tools

ServSafe certification

Job description

The Salema Group Dunkin’ is seeking a motivated, hands-on leader to manage a Dunkin’ location in New Hampshire. You’ll bring out the best in your people while delivering a guest-first experience that keeps guests returning.

In this fast-paced role you will lead by example, develop your team, and own results from guest experience to restaurant performance, with a strong focus on labor, food cost, and operate expenses.