Guest-Experience Restaurant Manager | Fast-Paced Leader

Dunkin'; Durham (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) program

Paid Time Off & Sick Pay

Medical & Dental (single plans)

AFLAC

Free employee meals

Tuition assistance through SNHU online

Job summary

The Salema Group, operating Dunkin’ locations, seeks a motivated, hands-on leader to elevate guest experiences and develop a high-performing team. You’ll drive daily operations, scheduling, and compliance while modeling the brand standards on the floor.

We value strong leadership, communication, and a passion for coaching others. Join a fast-paced environment with a focus on growth, performance, and guest satisfaction across NH locations.

Qualifications

• 1+ year of food service management experience.
• Strong leadership, communication, and organizational skills.
• Passion for customer satisfaction and team development.
• Ability to thrive in a fast-paced, high-volume environment.

Responsibilities

• Lead the Guest Experience and maintain a guest-first culture.
• Oversee daily operations, scheduling, payroll, inventory and compliance.
• Drive labor, food cost and operating expenses to target levels.
• Develop and coach team members, build leadership from within.

Skills

Team leadership

Communication

Organizational skills

Customer service

Education

High school diploma or equivalent

Job description

The Salema Group, operating Dunkin’ locations, seeks a motivated, hands-on leader to elevate guest experiences and develop a high-performing team. You’ll drive daily operations, scheduling, and compliance while modeling the brand standards on the floor.

We value strong leadership, communication, and a passion for coaching others. Join a fast-paced environment with a focus on growth, performance, and guest satisfaction across NH locations.