Guest-Facing Front Desk Pro - Room Discounts & PTO

Holiday Inn Express and Suites; Orlando (FL); Sur place; USD 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

401(k)

Health insurance

Room Discounts

Employee Food and Beverage Discounts

Résumé du poste

Driftwood Hospitality Management is seeking a Front Desk Associate to welcome guests, check them in/out, and ensure an exceptional stay. You will handle registrations, process payments, and communicate local information with a friendly, professional demeanor.

The role requires strong English communication, basic computer skills, and the ability to stand and move throughout the shift in a fast-paced hospitality environment.

Qualifications

• Greet guests and provide friendly, attentive service.
• Ability to resolve guest concerns with diplomacy.

Responsabilités

• Greet guests and register them, ensuring accurate information and room preferences.
• Handle payments, post charges, and close guest accounts at checkout.
• Provide information on local attractions, hours, and services.

Connaissances

Customer service

Communication

Cash handling

Multitasking

Formation

High school diploma

Outils

POS system

Description du poste

Driftwood Hospitality Management is seeking a Front Desk Associate to welcome guests, check them in/out, and ensure an exceptional stay. You will handle registrations, process payments, and communicate local information with a friendly, professional demeanor.

The role requires strong English communication, basic computer skills, and the ability to stand and move throughout the shift in a fast-paced hospitality environment.